1
Year One
Selected electrical and wear components are covered under stated terms. First-year unit replacement provisions apply to qualifying leaks.
Read the Fine Print
Industry-LeadingWarranty
Crown Royal offers a 20-Year Limited Warranty. Coverage is subject to registration, maintenance, water treatment and the complete warranty terms.
Warranty Coverage Timeline
5
Years Two–Five
Qualifying stove coverage continues, subject to the current written warranty terms.
20
Years Six–Twenty
Prorated coverage applies according to the written schedule and required maintenance.
%
After Year Twenty
The warranty states that a discount may apply toward the purchase of a new Crown Royal Stove.
Need to Submit a Warranty Claim?
Download the official claim form, complete all required information, and include clear supporting photos or video and proof of purchase.
Download and complete the official claim form.
Include stove, dealer, customer and claim information.
Include clear photos or video and the bill of sale.
Contact Affordable Homes for assistance before submitting.
Required Maintenance Matters
Warranty eligibility requires following the operator’s manual, using approved boiler treatment, maintaining water chemistry and submitting annual water samples as required.
Call: (607) 295-9993
Email: fcoombs@stny.com